What StoreCalm checks
Availability checks, WooCommerce connector telemetry, checkout readiness and client reporting are included according to your selected plan.
Verified fixture
WordPress 7.1, WooCommerce 11.1.0, PHP 8.3.33 and Storefront 4.6.2 have passed eight named fixture combinations: simple and variable products, classic and Blocks checkout, desktop and mobile Chromium viewports. Other themes, gateway plugins and customized checkout flows require separate acceptance results.
Checkout boundaries
Each isolated browser session adds a configured product to an anonymous cart and opens checkout. It stops before order submission. A healthy result does not confirm a successful payment, delivery availability for every address, or every payment gateway.
Payment signals
The connector reconciles current WooCommerce order state over a rolling 24-hour window, excluding orders younger than 30 minutes. Cash on delivery, bank transfer and cheque are excluded. Supported online gateway identifiers initially cover Stripe, WooPayments and selected PayPal integrations. Unsupported gateways, fewer than 20 mature online orders, stale data or more than 250 orders in the window produce an unknown result. The signal is an advisory comparison against 70% completion, not proof of lost revenue.
Support
Contact contact@storecalm.com on weekdays, 09:00 to 16:00 Europe/Copenhagen. The response target is two business days. Monitoring alerts are automated. There is no 24-hour human response commitment or uptime SLA with these plans. Repairs to a customer's store require a separate agreement.